Privacy Policy

This policy explains how Spanish Luxury Trains, operated by Palace Tours, handles your personal information when you use this website to inquire about or book a luxury train journey.

Information we collect

When you submit an inquiry or booking we collect the details you provide — such as your name, email address, phone number, travel preferences (train, dates, cabin, number of travellers) and any notes. For confirmed bookings we also collect passenger details and billing information needed to process the reservation.

How we use it

We use your information solely to respond to your inquiry, prepare quotations, process and administer your booking, and communicate with you about your journey. We do not sell your personal data.

Who we share it with

To fulfil a booking we share the necessary details with the rail operator (Renfe Trenes Turísticos de Lujo) and, for payments, with our secure payment processor. We may share information where required by law.

Cookies

This site uses only the minimal storage needed to operate (for example, to remember your progress through the booking flow). We do not use advertising trackers.

Data retention & your rights

We keep your information only as long as necessary to serve you and to meet legal and accounting obligations. You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Contact

Data requests & questions: travel@palacetours.com · +1 (786) 408-0610 · 500 S. Federal Hwy, Unit 3852, Hallandale Beach, FL 33008.